Workspaces

The first step to using Outverse is to create a workspace.

Overview

Your workspace is your team's home for your user-facing knowledge base. We recommend that teams stick to a single workspace as that's how we've designed Outverse to be used.

To configure your Outverse workspace as an admin, navigate to Workspace settings by clicking the ... (three dots) icon next to your workspace name.

Within your Workspace Settings, Admins will be able to:

• Enable the Knowledge Base feature suite

• Enable the Community feature suite

• Invite and manage admins & team members

• Enable the Content Library feature

• Create and manage webhooks

• Create labels

Configuration

Read our collections and guides below to learn more about configuring your Outverse workspace.

Workspaces

Your workspace is your team's home for your user-facing knowledge base along with community support, reporting & feedback. We recommend that teams stick to a single workspace as that's how we've designed Outverse to be used.

Creating a knowledge base

Guide on setting up and managing support docs & guides within Outverse.

Creating channels

Guides and help on configuring and managing support, feedback and discussions forums on Outverse.

Team members

Instructions on how to invite and manage team members and admins for your Outverse workspace.

Custom domains

Step-by-step instructions on how to configure a custom domain for your workspace.

Content library

Guide for setting up and adding external resources to your customer content gallery.

Delete workspace

To delete your space – please email us at hello@outverse.com.

Deleting your workspace is irreversible so please do so with caution.